We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Add an activity
(Nutshell CRM) when a new ticket event occurs in Zendesk
2
Add an activity
(Nutshell CRM) when an agent replied to a ticket in Zendesk
3
Add an activity
(Nutshell CRM) when a ticket status changed in Zendesk
4
Add an activity
(Nutshell CRM) when a tag added to a ticket in Zendesk
5
Add an activity
(Nutshell CRM) when a new agent created in Zendesk
6
Add an activity
(Nutshell CRM) when a user replied to a ticket in Zendesk
7
Create a lead
(Nutshell CRM) when a new ticket event occurs in Zendesk
8
Create a lead
(Nutshell CRM) when an agent replied to a ticket in Zendesk
9
Create a lead
(Nutshell CRM) when a ticket status changed in Zendesk
10
Create a lead
(Nutshell CRM) when a tag added to a ticket in Zendesk
11
Create a lead
(Nutshell CRM) when a new agent created in Zendesk
12
Create a lead
(Nutshell CRM) when a user replied to a ticket in Zendesk
13
Add a person
(Nutshell CRM) when a new ticket event occurs in Zendesk
14
Add a person
(Nutshell CRM) when an agent replied to a ticket in Zendesk
15
Add a person
(Nutshell CRM) when a ticket status changed in Zendesk
16
Add a person
(Nutshell CRM) when a tag added to a ticket in Zendesk
17
Add a person
(Nutshell CRM) when a new agent created in Zendesk
18
Add a person
(Nutshell CRM) when a user replied to a ticket in Zendesk
19
Create a company
(Nutshell CRM) when a new ticket event occurs in Zendesk
20
Create a company
(Nutshell CRM) when an agent replied to a ticket in Zendesk
21
Create a company
(Nutshell CRM) when a ticket status changed in Zendesk
22
Create a company
(Nutshell CRM) when a tag added to a ticket in Zendesk
23
Create a company
(Nutshell CRM) when a new agent created in Zendesk
24
Create a company
(Nutshell CRM) when a user replied to a ticket in Zendesk